Hello guys

I have a big problem:

When i go to the user management in the backend and i want to make a change to a member (change an access level, change username or password) it send me to a new page that is blanck

I have upgrade version 1.2.2 to the last version and since I have this problem

Could you please let me know how to fix it?

I have find my problem doing that

If upgrading from any previous version you may want to make a copy of
your configuration file:
administrator/components/com_comprofiler/ue_config.php
and of your language file and/or cb template if you modified them,
off-server, or at very least outside the com_comprofiler directories.

IMPORTANT As for any installation: BACKUP FIRST your database and files.

2) Check in joomla/mambo installer that the directories and directory
contents are writable first:
- components ( and components/com_comprofiler )
- administrator/components (and administrator/components/com_comprofiler)
- modules ( and modules/mod_cblogin )

IMPORTANT Make sure you have all extra CB plugin packages used on your site
(you will need these these later in the process)

Then uninstall Community Builder (comprofiler).

NOTE: Don't uninstall CB plugins (this will keep their parameters).
This WILL NOT DELETE:
- any data in the database
- any parameters for fields, tabs, plugins, user data;
But IT WILL DELETE additional CB plugin program files only (not their
parameters). That's why you will need the CB plugin installers.
IMPORTANT: You will need to REINSTALL these CB plugins later at last
step.
WARNING: Some third-party CB plugins come with modules and/or mambots
which do not test for the CB plugin being installed, which can
result in errors or blank screens. If you don't reinstall the
corresponding CB plugin you may need to unpublish or uninstall
the corresponding modules and/or mambots.

3) Follow step 1 from the README-NEW-INSTALL.txt file
(Install com_comprofiler.zip as a component)

3b) You can now replace the default ue_config.php
file by the ue_config.php that you saved in step 1) above.
IMPORTANT: once you have restored your ue_config.php file, you need
to go to CB configuration and SAVE the configuration, so that core
names fields publishing is updated correctly.


NOTE: In CB 1.4, in users-lists, the "public frontend" and the
"public backend" "User Groups to Include in List" are not expanded
anymore to all the corresponding frontend, respectively backend
user levels, so you need to select them individually.

4) You need to uninstall mod_comprofilerlogin or
mod_cblogin452 or mod_cbloginRC2 or mod_cblogin
(depending on the CB version you have installed) and
install the new mod_cblogin, as it contains added security needed by CB.
Before you uninstall the login module, you should take a note of the
module parameter settings you have configured, since you will need to
redo these after reinstalling.
After reinstallation make sure you enable/publish the module and
reconfigure and parameter settings you need.

(see step 2 of the README-NEW-INSTALL.txt file for more detailed
instructions of login module install process)

5) You need to uninstall and reinstall mod_comprofilerModerator.
Before you uninstall the mod_comprofilerModerator module, you should take
a note of the module parameter settings you have configured,
since you will need to redo these after reinstalling.
After reinstallation make sure you enable/publish the module and
reconfigure and parameter settings you need.

(see step 3 of the README-NEW-INSTALL.txt file for more detailed
instructions of mod_comprofilerModerator module install process)

6) You need to uninstall and reinstall mod_comprofilerOnline.
Before you uninstall the mod_comprofilerOnline module, you should take a
note of the module parameter settings you have configured,
since you will need to redo these after reinstalling.
After reinstallation make sure you enable/publish the module and
reconfigure and parameter settings you need.

(see step 4 of the README-NEW-INSTALL.txt file for more detailed
instructions of mod_comprofilerOnline module install process)

7) Remove your existing CB menu items, and create new ones following
steps 8 and 9 of the README-NEW-INSTALL.txt file

8) If you had additional CB plugins installed (see step 2 above),
you will need to reinstall them.
Install additional plugins that you had before upgrading or check
out additional plugins available at www.joomlapolis.com
NOTE: plugins which have their parameters memorized by CB, but
have missing program files are displayed in plugin list
without clickable title-name, and with a barred plugin name.
These will be displayed normally and usable again once
plugin is installed again. If you don't wish to do so, you
can delete the plugin parameters by selecting delete.

9) If you have existing CB user lists, check that the fields that you want
to see in users-list are also on profile.
That was also the case earlier, except
for username, name and formatted name, now it's also the case for
those ones as well. You can do this in CB Fields manager.

10) This is a good time to check the CB database in
Components->Community Builder->Tools->Check Community Builder Database
Also after reinstalling any extra plugins you had (see step 8)
check db of plugins and of fields (extra options in Tools menu).

11) Done !