Report a user what happens next?

12 years 10 months ago #168518 by blandad76
Report a user what happens next? was created by blandad76
Hi There
I have enabled reporting a user.
the moderator receives the email but all it says is:
'A user has submitted a report regarding a user that requires your review. Please log in and take the appropriate action.'
How do we know which user has been reported and what action needs to be taken?
Thanks
Clive

Please Log in to join the conversation.

12 years 10 months ago #168524 by nant
Replied by nant on topic Re: Report a user what happens next?
The moderator should be able to see the report in the CB Moderation module (if CB has been configured properly).

The action to be taken is really up to you.

On this site we typically investigate the report and if legit, we contact the offender and try to rectify. Most common case of report is spamming between members which leads to banning and blocking of offending member.

Please Log in to join the conversation.

12 years 10 months ago #168539 by blandad76
Replied by blandad76 on topic Re: Report a user what happens next?
Many thanks for this, I hadn't got the moderators plugin installed.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.182 seconds

Facebook Twitter LinkedIn