Mass Mail CB substitution did not work

13 years 3 weeks ago - 13 years 3 weeks ago #160119 by cliffvt
Hi

I am sorry if this has been asked before but I could not find reference to it. I just sent out a simple email to 103 users using the cb mass mail function in CB 1.3.1 and inserted the following cb substitution:
"
Dear [cb:userfield field="firstname" /]"

Unfortunately, all 103 emails ended up not being substituted and people received an email reading

Dear [cb:userfield field="firstname" /]

Wonder if anyone knows what would have caused that?

Thanks

Cliff

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13 years 3 weeks ago #160126 by nant
First of all you should never blast away without first testing.

Second, try upgrading to CB 1.4.

Then try again and post back if still have issues.

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