Installation Error

16 years 5 months ago #49694 by rbiotech
Installation Error was created by rbiotech
I am trying to install the "comprofiler.zip" and get the following error:

Upload component - Failed
Another component is already using directory: "/home/bidar0/public_html/components/com_comprofiler/"

Any idea how to fix this?

Thanks

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16 years 5 months ago #49712 by nant
Replied by nant on topic Re:Installation Error
rbiotech wrote:

I am trying to install the "comprofiler.zip" and get the following error:

Upload component - Failed
Another component is already using directory: "/home/bidar0/public_html/components/com_comprofiler/"

Any idea how to fix this?

Thanks


use your cpanel or ftp to remove comprofiler folders in your component and administrator/component folders.

then try installing again.

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