Help Having trouble with my Renewals.

12 years 7 months ago #178409 by Ralfalla

Help Having trouble with my Renewals. was created by Ralfalla

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12 years 7 months ago #178412 by nant

Replied by nant on topic Re: Help Having trouble with my Renewals.

[moved from newbies forum]

Please give Joomla, CB, CBSubs versions and exact steps to reproduce.

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12 years 6 months ago #178446 by Ralfalla

Replied by Ralfalla on topic Re: Help Having trouble with my Renewals.

Joomla 1.5

CB version 1.2.2
Go to membership renewal and try to renew

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12 years 6 months ago - 12 years 6 months ago #178452 by nant

Replied by nant on topic Re: Help Having trouble with my Renewals.

Ralfalla wrote: Joomla 1.5

CB version 1.2.2

You mean CBSubs here.

What version of CB?

Go to membership renewal and try to renew

Renewal of a CBSubs plan can only be done from a logged in account.

I do not understand the issue.

Last edit: 12 years 6 months ago by nant.

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12 years 6 months ago #178454 by Ralfalla

Replied by Ralfalla on topic Re: Help Having trouble with my Renewals.

Nothing is available for the user to update their membership

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12 years 6 months ago #178492 by nant

Replied by nant on topic Re: Help Having trouble with my Renewals.

Ralfalla wrote: Nothing is available for the user to update their membership

Please make sure that the actual CBSubs plans configured allow renewals.

Check:

Renewable in advance by:

Parameter in the Plan Pricing tab.

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