skosloff wrote: I have two previous CBSubs licenses, one for 15,000 users and another for 5000 users. These licenses were purchased back in the days of version 1.03 and 1.1.1.

Today I wanted to add a site to the license with 500 users so I shelled out another $200+ dollars, downloaded the latest version of CBSubs, and then installed it on the new site. Then when I install the license key I get an error message stating that I need to purchase a NEW license agreement in order to use the latest version of CBSubs. So on top of the $200 I just spent I'm asked to shell out another $80.

I'm all for making a buck, but I find this to be a bit ridiculous. If I'm going to buy an additional site why don't you thrown in the year of free maintenance that people get when they sign up for a new, separate license?

At the very least the information on my profile page / upgrade link should make it very clear that this license is good ONLY for versions X.Y.Z. and not any newer versions since the last maintenance agreement expired.

I like the CB products and appreciate all of the work done by the CB Team. But I feel like I'm being nickeled and dimed here, and I simply cannot afford that in this economy.

I do realize that I can install a previous version of CBSubs and that will in fact work with the previous license, but I prefer a version with the latest security updates and the promotion code feature.

I sent a PM about this situation and was told I needed to post here in the forum first. Other than having to shell out more money to renew my subscription for tech support I could not find another way to contact the CB Team regarding this issue.

Right now I would like a refund of my latest purchase while a re-evaluate if I want to split a license, get a new separate license, or look for other options.