Hi,

I've received an email from PAPAL saying that CBSUBS is not handling Instant Payment Notifications correctly, although funds are being accepted.

Any suggestion on which bit of configuration I may have got wrong?

Thanks

Hi,

Sorry should have included that. Sanitized version of email attached.
CB Subs 1.2.2
CB 1.7
Joomla 1.5.24

within paypal ipn is enabled and the notification address is the home address of the website


from service@paypal.co.uk service@paypal.co.uk
to xxxxx <paypal@xxxxx.co.uk>
date 25 October 2011 06:01
subject PayPal Instant Payment Notification Disabled
Signed by paypal.co.uk
Important because it matched one of your importance filters.

hide details 06:01 (2 hours ago)

Dear xxxxx,

Please check your server that handles PayPal Instant Payment Notification (IPN) messages. Messages sent to the following URL(s) are not being received:

xxxxx.co.uk/cms/index.php?option=com_comprofiler&task=pluginclass&user=192&plugin=cbpaidsubscriptions&cbpgacctno=4&cbppdtback=5fa6da960f609cc11ca11060cc074488&cbpbasket=86&result=notify&cbpid=cbp4ea50e096fcf3643294788&format=raw
xxxxx.co.uk/cms/index.php?option=com_comprofiler&task=pluginclass&user=209&plugin=cbpaidsubscriptions&cbpgacctno=4&cbppdtback=5fa6da960f609cc11ca11060cc074488&cbpbasket=84&result=notify&cbpid=cbp4ea2e4f44120d199363015&format=raw
xxxxx.co.uk/cms/index.php?option=com_comprofiler&task=pluginclass&user=217&plugin=cbpaidsubscriptions&cbpgacctno=4&cbppdtback=5fa6da960f609cc11ca11060cc074488&cbpbasket=82&result=notify&cbpid=cbp4ea27a91e4097514046247&format=raw
xxxxx.co.uk/cms/index.php?option=com_comprofiler&task=pluginclass&user=108&plugin=cbpaidsubscriptions&cbpgacctno=4&cbppdtback=5fa6da960f609cc11ca11060cc074488&cbpbasket=83&result=notify&cbpid=cbp4ea2bc005f35c857579613&format=raw
xxxxx.co.uk/cms/index.php?option=com_comprofiler&task=pluginclass&user=156&plugin=cbpaidsubscriptions&cbpgacctno=4&cbppdtback=5fa6da960f609cc11ca11060cc074488&cbpbasket=85&result=notify&cbpid=cbp4ea4fe53d9d48565889412&format=raw


If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information.

Once you or your service provider fix this problem, you or your service provider can resend the failed messages from the IPN History page. If this problem continues, PayPal may disable the IPN feature for your account.

Thank you for your prompt attention to this issue.

Yours sincerely,

PayPal



2011-10-25_083758.png


Thanks,