Settings Error

14 years 11 months ago #98962 by cghussey
Settings Error was created by cghussey
Hi - I have gotten CBSubs installed and clicked on the settings tab under the plugin. I received this error.

500 Internal Server Error
The request was not completed. The server met an unexpected condition.

74.220.215.247/~chrisun2/ChristopherAndKatrina/administrator/index2.php?option=com_comprofiler&task=editPlugin&cid=500&action=showparams&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ0YXNrPWVkaXRQbHVnaW4mcGx1Z2luaWQ9NTAw (port 80)
Please forward this error screen to 74.220.215.247's WebMaster.

Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at 74.220.215.247 Port 80

Any ideas?

Christopher

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14 years 11 months ago #98977 by nant
Replied by nant on topic Re:Settings Error
PHP version?
CB version?
CBSubs version?
CB Tools check - all green?

Any History error log in CBSubs History icon area?

Turning Joomla debug on do you see more issues?

Error log of website - does it have errors?

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14 years 11 months ago #98982 by beat
Replied by beat on topic Re:Settings Error
A few more places/hints to check:

- History error logs of CBSubs ?

- blank screen FAQ: www.joomlapolis.com/content/view/3949/58/

- memory FAQ: www.joomlapolis.com/content/view/3738/58/

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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14 years 11 months ago #99010 by cghussey
Replied by cghussey on topic Re:Settings Error
Nick & Beat - Thanks for the assistance. Here's the info you requested.

PHP - PHP5 (Single php.ini)
Same as PHP5, but all subdirectories will use ~/public_html/php.ini

CB - CB 1.2

CBSubs - 1.0.1

CBTools - Ran all checks and got all greens

CBSubs History - States 68 records / O errors
Can't go any further because I cannot get to the settings area to input the license.

System Debug - No errors - has been enabled the whole time

Server Error -

[Sun May 17 10:40:30 2009] [error] [client 75.36.48.73] File does not exist: /home/chrisun2/public_html/ChristopherAndKatrina/administrator/sys_cpanel, referer: 74.220.215.247/~chrisun2/ChristopherAndKatrina/administrator/index2.php?option=com_comprofiler&task=editPlugin&cid=500&action=showparams&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ0YXNrPWVkaXRQbHVnaW4mcGx1Z2luaWQ9NTAw


Thanks again for your assistance.

Christopher

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14 years 11 months ago #99032 by cghussey
Replied by cghussey on topic Re:Settings Error
Hey Guys -

I decided to start over. I did a fresh install of Joomla with no data and I am building based on community builder from the ground up.

The installation worked fine and I was able to input the license number.

I will let you know if there are additional problems.

Thanks for your help.

Christopher

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