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Successful payment on PayPal, nothing in the system?

9 years 1 hour ago #263156 by technogrid
Successful payment on PayPal, nothing in the system? was created by technogrid
Hi guys,

i'm having situation where the client made successful payment for one of my plans via paypal, but CB Paid Subscriptions hasn't noted the payment at all and therefore the users subscription wasn't extended. I've set up the payment gateway as "Normal gateway", i have set up properly the "PayPal Account and PDT Identity token (required)" but probably there is something else i'm missing. Any help is appreciated.

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8 years 11 months ago #263189 by nant
Replied by nant on topic Successful payment on PayPal, nothing in the system?

technogrid wrote: Hi guys,

i'm having situation where the client made successful payment for one of my plans via paypal, but CB Paid Subscriptions hasn't noted the payment at all and therefore the users subscription wasn't extended. I've set up the payment gateway as "Normal gateway", i have set up properly the "PayPal Account and PDT Identity token (required)" but probably there is something else i'm missing. Any help is appreciated.


Joomla/CB/CBSubs versions?
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Nick (nant)
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8 years 11 months ago #263193 by technogrid
Replied by technogrid on topic Successful payment on PayPal, nothing in the system?
Joomla 3.3.6, CB 2.0.4 CBSubs 3.0

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8 years 11 months ago #263194 by technogrid
Replied by technogrid on topic Successful payment on PayPal, nothing in the system?
I've updated to cb 2.0.7 and cbsubs 4.0.0 rc2 from the latest nightly builds, should i try to make new payment or there are other settings i need to change?

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8 years 11 months ago #263201 by nant
Replied by nant on topic Successful payment on PayPal, nothing in the system?

technogrid wrote: I've updated to cb 2.0.7 and cbsubs 4.0.0 rc2 from the latest nightly builds, should i try to make new payment or there are other settings i need to change?


You can try - then also check your history icon area for errors and also the notifications icon area for relevant messages.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting

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8 years 11 months ago #263552 by technogrid
Replied by technogrid on topic Successful payment on PayPal, nothing in the system?
Is there a way i can test the system without paying for the plans? sandbox mode or something similar?

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