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Cb Subs Pay Later Option Not Sending Admin Notification Email

9 years 6 months ago #249755 by chrismoody
Cb Subs Pay Later Option Not Sending Admin Notification Email was created by chrismoody
Hi Guys,

We are having trouble with CB Subs pay later option. If a user registers a new account and chooses the Pay Later option, they registration process completes, but the admin never receives an email notification. If the user pays with a credit card, the notifications work great. It's only with the Pay Later option. Is this a configuration issue, or possibly a bug, or am I missing a setting?

Thanks for your help.

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9 years 6 months ago #249770 by nant
Replied by nant on topic Cb Subs Pay Later Option Not Sending Admin Notification Email

chrismoody wrote: Hi Guys,

We are having trouble with CB Subs pay later option. If a user registers a new account and chooses the Pay Later option, they registration process completes, but the admin never receives an email notification. If the user pays with a credit card, the notifications work great. It's only with the Pay Later option. Is this a configuration issue, or possibly a bug, or am I missing a setting?

Thanks for your help.


I didn't know CBSubs had a Pay Later option.

Maybe you are referring to Offline Payment?

If so, I believe you should install the email integration plugin (included in CBSubs package) and configure the plan -> integration -> email tab for all pending email cases.

(Check CBSubs documentation for more instructions).
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