katherine.a.minton wrote: I've just spent 20 minutes typing out a Ticket and providing error logs hoping for a rapid response to a problem I'm having, having paid for professional support so I would have faster support if I needed it, and I have no idea whether the ticket was sent or not because it gave an internal error message.

I don't have any more time to devote to this today. Can someone let me know when your system is working again????? I'm sure it must be possible to do so since you have all my details.