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How to email users with expired memberships
- ramtinworld
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12 years 9 months ago #169165
by ramtinworld
How to email users with expired memberships was created by ramtinworld
Hi,
We have set an expiry date as end of June to all our membership packages.
Is there a way to send a reminder email to members who have not renewed their memberships?
We do have AcyMailing plugin but we cannot find any fields for expiry date so we can query on.
Appreciate your help.
Cheers,
Ramtin
We have set an expiry date as end of June to all our membership packages.
Is there a way to send a reminder email to members who have not renewed their memberships?
We do have AcyMailing plugin but we cannot find any fields for expiry date so we can query on.
Appreciate your help.
Cheers,
Ramtin
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nant
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12 years 9 months ago #169171
by nant
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Replied by nant on topic Re: How to email users with expired memberships
I cannot comment on the AcyMailing part )ask the devs on their site for assistance).
With CB User Manager you should be able to filter users in backend based on this criteria and then Mass email them.
With CB User Manager you should be able to filter users in backend based on this criteria and then Mass email them.
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- ramtinworld
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12 years 9 months ago #169172
by ramtinworld
Replied by ramtinworld on topic Re: How to email users with expired memberships
Hi,
Thanks for your prompt reply.
I can see the feature there under CB user management, however I cannot see the filter criteria as expired membership.
Can you please shed some light.
Thanks,
Ramtin
Thanks for your prompt reply.
I can see the feature there under CB user management, however I cannot see the filter criteria as expired membership.
Can you please shed some light.
Thanks,
Ramtin
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- nant
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12 years 9 months ago #169173
by nant
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Nick (nant)
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Replied by nant on topic Re: How to email users with expired memberships
First you select the appropriate plan in the '- Select Subscription Plan -' filter, Then 2 new filters will appear to set the status of the subscription (guess to expired) and the Date.
I believe this is documented in the CBSubs documentation also.
I believe this is documented in the CBSubs documentation also.
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- ramtinworld
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12 years 9 months ago #169174
by ramtinworld
Replied by ramtinworld on topic Re: How to email users with expired memberships
Thanks again!
The only issue is, it seems that the system has not changed the status of the members with expired memberships to "Expired" and it has kept everything as "Active".
The only way that I can see the expired memberships is when I go to "Subscriptions".
Do I need to run another script to update the status first? Because this way filtering by Plan and then Active Status will not filter anything really.
Any ideas?
The only issue is, it seems that the system has not changed the status of the members with expired memberships to "Expired" and it has kept everything as "Active".
The only way that I can see the expired memberships is when I go to "Subscriptions".
Do I need to run another script to update the status first? Because this way filtering by Plan and then Active Status will not filter anything really.
Any ideas?
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- nant
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12 years 9 months ago #169177
by nant
Sorry, I do not understand the issue.
You should be able to filter by expired status just fine.
Works ok here on Joomlapolis with CB 1.4 and CBSubs 1.2
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Nick (nant)
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Replied by nant on topic Re: How to email users with expired memberships
ramtinworld wrote: Thanks again!
The only issue is, it seems that the system has not changed the status of the members with expired memberships to "Expired" and it has kept everything as "Active".
The only way that I can see the expired memberships is when I go to "Subscriptions".
Do I need to run another script to update the status first? Because this way filtering by Plan and then Active Status will not filter anything really.
Any ideas?
Sorry, I do not understand the issue.
You should be able to filter by expired status just fine.
Works ok here on Joomlapolis with CB 1.4 and CBSubs 1.2
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
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