[SOLVED] Profile update admin notifications?

12 years 3 weeks ago #197451 by nant
Replied by nant on topic Re: Profile update admin notifications?

nant wrote:

cherylru85 wrote: Yes, my settings are all as per your instruction.

It would only triggers if it is updated from the back-end.
I have tried multiple times to update from the front-end, but no notification is received.

Any clue why so?!


No clue - please PM me backend access and I will take a look.


Got PM and email - thanks.

The user you are expecting to get a notification message is not in a Moderation group.

You have indicated that CB Moderators are all users that are in Joomla Administrator group (and above), but the specific user you are looking at is in Registered group.

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12 years 3 weeks ago #197463 by cherylru85
Replied by cherylru85 on topic Re: Profile update admin notifications?
Thank you for replying to the email.

So, how should the configurations be set so that as Super Users, the notification email from a Registered user profile update data would be triggered and received by the Super User?

This is all I need for the notification to work.

Or is there another work around for Super Users to receive what has been updated by the Registered User??

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12 years 3 weeks ago #197468 by nant
Replied by nant on topic Re: Profile update admin notifications?

cherylru85 wrote: Thank you for replying to the email.

So, how should the configurations be set so that as Super Users, the notification email from a Registered user profile update data would be triggered and received by the Super User?

This is all I need for the notification to work.

Or is there another work around for Super Users to receive what has been updated by the Registered User??


All of this is described in the detailed documentation also ...

To make all your Administrators and SuperAdministrators CB Moderators you need to:

1. CB Configuration -> Moderation tab: Set the Moderator Groups drop-down to Administrator
2. CB User Manager -> for each Administrator or Super Administrator user make sure that the Receive Moderator Emails: parameter is set to Yes in the COntact info tab

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12 years 3 weeks ago #197472 by cherylru85
Replied by cherylru85 on topic Re: Profile update admin notifications?
My settings are all correct.
Nothing received in my spam.

Should I uninstall and install the plugin again?!

It is getting frustrating.

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12 years 3 weeks ago #197473 by cherylru85
Replied by cherylru85 on topic Re: Profile update admin notifications?
OK, I have removed the version 1.3 and installed 1.2 instead.

Seems to work now...

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12 years 3 weeks ago #197475 by cherylru85
Replied by cherylru85 on topic Re: Profile update admin notifications?
ok, upgraded back to higher version. works now too..
Thanks for all the help.
Case is closed.

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