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- [SOLVED] "Register " button not working anymore..
[SOLVED] "Register " button not working anymore..
- piluche
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11 years 8 months ago - 11 years 8 months ago #209311
by piluche
[SOLVED] "Register " button not working anymore.. was created by piluche
When CB register form completed by a new user, and clicking on the "register" button at the end of the form, nothing happens ! No registration !
It used to work properly weeks ago...
What 's going on ?
The only change I made is installing Hikashop on my site.. Does that interfer ?
Please help for i have new user to be registered
Thanks
(I'm a french user of CB and a beginner)
Live site : www.escpeuropealumnigolf.com
It used to work properly weeks ago...
What 's going on ?
The only change I made is installing Hikashop on my site.. Does that interfer ?
Please help for i have new user to be registered
Thanks
(I'm a french user of CB and a beginner)
Live site : www.escpeuropealumnigolf.com
Last edit: 11 years 8 months ago by krileon.
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krileon
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11 years 8 months ago #209324
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: "Register " button not working anymore..
"art-button" or whatever that is specifically is the cause; looks like it's coming from "artisteer". It's completely altering the HTML of various buttons on your site and causing them to fail. Altering the DOM like that will remove jQuery binds and is thus removing CBs jQuery that triggers when the button is pressed, which fires validation and submits the form.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- piluche
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11 years 8 months ago #209325
by piluche
Replied by piluche on topic Re: "Register " button not working anymore..
Thank you Krileon ( Kyle ? )
I'm not very aware of web language ( moreover in english..) so, would you please tell me what to do exactly to get rid of that issue ?
Note that I used an Artitter template also when that "button" worked
Anyway, many thanks
Philippe , from Fontainebleau ( France)
I'm not very aware of web language ( moreover in english..) so, would you please tell me what to do exactly to get rid of that issue ?
Note that I used an Artitter template also when that "button" worked
Anyway, many thanks
Philippe , from Fontainebleau ( France)
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- krileon
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11 years 8 months ago - 11 years 8 months ago #209333
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: "Register " button not working anymore..
I don't know what it is exactly. It's coming from some sort of 3rd party extension. My guess, based off the class names, is it's buttons from "artisteer". They're altering the DOM, which is going to screw up any JS associated with the buttons. Try disabling them and see if it works. Best test is to switch to default Joomla template and see if it works again.
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 8 months ago by krileon.
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- piluche
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11 years 8 months ago #209340
by piluche
Replied by piluche on topic Re: "Register " button not working anymore..
Thanks Kyle,
The problem is that those Artisteer templates with their damned buttons are not altering CB registration form on 2 of my other sites.
They're working perfectly well !
Moreover, the button is still not working with the default joomla template !
So it may come as you say from a 3d party extension or what so ever;
I'll disable them one after another and see what happens.
If I give you acces to my admin part will it help you to find what's going on ?
Thanks very much for your care and help anyway.
Phil
The problem is that those Artisteer templates with their damned buttons are not altering CB registration form on 2 of my other sites.
They're working perfectly well !
Moreover, the button is still not working with the default joomla template !
So it may come as you say from a 3d party extension or what so ever;
I'll disable them one after another and see what happens.
If I give you acces to my admin part will it help you to find what's going on ?
Thanks very much for your care and help anyway.
Phil
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- krileon
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11 years 8 months ago - 11 years 8 months ago #209353
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: "Register " button not working anymore..
Reviewing source you've 3 fields hidden (Prénom du Conjoint, Nom du conjoint, and Photo du Conjoint). They appear to have validation errors, which is why registration is not passing validation and submitting. Are you using CB Conditional, CBSubs, or both to hide fields? Please ensure if using CB Conditional to show/hide fields that it's up to date.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 8 months ago by krileon.
The following user(s) said Thank You: piluche
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