update error
- eriknz
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3 years 5 months ago #321455
by eriknz
update error was created by eriknz
Since trying to update to CB 2.4.7+2020.11.17.19.46.40.33d80913c I get the error "Duplicate entry '8' for key 'PRIMARY'.
The same when I try CB 2.4.7+build.2020.11.19.14.24.58.59e8c0858.
Did anyone get the same issue?
The same when I try CB 2.4.7+build.2020.11.19.14.24.58.59e8c0858.
Did anyone get the same issue?
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krileon
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3 years 5 months ago #321470
by krileon
Kyle (Krileon)
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Replied by krileon on topic update error
Try running Joomla database fix tool within Extensions > Manage > Database. Next run the database fix tools within CB > Tools. Once done retry. I am not able to reproduce your issue, but that usually happens because something broke the auto increment parameter of a database table and things started inserting into reserved table ids.
Kyle (Krileon)
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- eriknz
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3 years 5 months ago #321477
by eriknz
Replied by eriknz on topic update error
Thank you Kyle,
The problem must be related to the fact that I imported field, tab and user list structure from my old site that still runs CB version 2.4.5 into my new site that ran 2.4.6. The CB tool found many errors in Tab ID's that needed to be changed. I backed up and used the CB repair option and that fixed the problem. I now have successfully upgraded to 2.4.7.
I am still cautious about going with this configuration as I exported and imported between CB 2.4.5 and 2.4.6. My old site has some software issues (unrelated to CB) and I would only try to upgrade CB there if I can find version 2.4.6.
Alternative is to reconstruct the CB structure on the new site manually. I will sleep on it.
Thanks a lot for your powerful advice! I really appreciate that.
Ngā mihi,
Erik.
The problem must be related to the fact that I imported field, tab and user list structure from my old site that still runs CB version 2.4.5 into my new site that ran 2.4.6. The CB tool found many errors in Tab ID's that needed to be changed. I backed up and used the CB repair option and that fixed the problem. I now have successfully upgraded to 2.4.7.
I am still cautious about going with this configuration as I exported and imported between CB 2.4.5 and 2.4.6. My old site has some software issues (unrelated to CB) and I would only try to upgrade CB there if I can find version 2.4.6.
Alternative is to reconstruct the CB structure on the new site manually. I will sleep on it.
Thanks a lot for your powerful advice! I really appreciate that.
Ngā mihi,
Erik.
The following user(s) said Thank You: krileon
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- tasja71
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3 years 4 months ago #322009
by tasja71
Replied by tasja71 on topic update error
I get the same error for weeks now.
"001_pkg_communitybuilder_2.4.7+build.2020.12.17.19.36.18.b7cc1f577.zip failed to install! hide
Duplicate entry '8' for key 'PRIMARY'"
No idea how to fix it.
"001_pkg_communitybuilder_2.4.7+build.2020.12.17.19.36.18.b7cc1f577.zip failed to install! hide
Duplicate entry '8' for key 'PRIMARY'"
No idea how to fix it.
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- krileon
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3 years 4 months ago #322015
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic update error
You've a broken database structure more than likely. This is usually caused by manually tampering with the database and breaking the auto increment value for core database tables. This results in something installing trying to use a reserved id.
Enable debug mode and maximum error reporting then extra CB itself from the zip from the /extensions/packages folder. Now install that raw zip within Joomlas extension manager. This should hopefully expose the error more so you can see what exactly is failing. Without knowing what database table this is happening against there isn't much more I can suggest.
Enable debug mode and maximum error reporting then extra CB itself from the zip from the /extensions/packages folder. Now install that raw zip within Joomlas extension manager. This should hopefully expose the error more so you can see what exactly is failing. Without knowing what database table this is happening against there isn't much more I can suggest.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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