CB login error after migrating from J3 to J4

4 months 15 hours ago #336707 by missarab
Hi,
I immigrated j3 to j4 and got an error with CB login.
When clicking on “Forgot Login” or “Sign up” I got the following error “Please log in or sign up to view or modify your profile”. see attached image.

When clicking on “My Profile” it gives the same error instead of asking for a username & password.

Or may display "Please login first" on public access pages.

All modules and articles access are set to public.

I'm using J4.4.2 and CB2.9.1

Any advice would be appreciated.
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4 months 1 hour ago - 4 months 1 hour ago #336716 by krileon
Replied by krileon on topic CB login error after migrating from J3 to J4
Usually means Joomla menu item access got mangled during the migration. Edit your Joomla menu items to CB, ensure they've the proper menu types, ensure they've proper access and re-save them. Then see if issue persists. If issue persists turn off Joomla SEO and check what the Itemid is in the URL to find what menu item it's trying to use then fix the settings on that menu item.

Additionally be sure CBs system plugin in System > Extensions > Plugins is published and public as it's mandatory for CB to function properly.


Kyle (Krileon)
Community Builder Team Member
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4 months 28 minutes ago #336723 by missarab
Replied by missarab on topic CB login error after migrating from J3 to J4
Thank you so much for the guidance.
The CBs system plugin was turned OFF in migration.
Fixed.
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