Creating new user error

3 months 1 week ago #337064 by missarab
Creating new user error was created by missarab
Hello

When a new user registers for an account, they get the attached error:
This username has been used by someone else. Please choose a different username
This email is used by a different user account. Please use a different email

However, the new registered name or email doesn't exist.
Meanwhile, the user has been created successfully on the "User Management"


Please advise
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3 months 1 week ago #337069 by krileon
Replied by krileon on topic Creating new user error
No such errors exist anywhere in CB. Scanned through Joomla 3, 4, and 5 as well and they don't appear there either. My best guess is you've a 3rd party Joomla User or System plugin doing something on Joomla user save process causing that. Suggest taking a look in System > Extensions > Plugins.


Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: missarab

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