Creating new user error
- missarab
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2 months 3 weeks ago #337064
by missarab
Creating new user error was created by missarab
Hello
When a new user registers for an account, they get the attached error:
This username has been used by someone else. Please choose a different username
This email is used by a different user account. Please use a different email
However, the new registered name or email doesn't exist.
Meanwhile, the user has been created successfully on the "User Management"
Please advise
When a new user registers for an account, they get the attached error:
This username has been used by someone else. Please choose a different username
This email is used by a different user account. Please use a different email
However, the new registered name or email doesn't exist.
Meanwhile, the user has been created successfully on the "User Management"
Please advise
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krileon
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2 months 3 weeks ago #337069
by krileon
Kyle (Krileon)
Community Builder Team Member
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Replied by krileon on topic Creating new user error
No such errors exist anywhere in CB. Scanned through Joomla 3, 4, and 5 as well and they don't appear there either. My best guess is you've a 3rd party Joomla User or System plugin doing something on Joomla user save process causing that. Suggest taking a look in System > Extensions > Plugins.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: missarab
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