Email sending problem

2 years 1 month ago #328393 by mabarbes
Email sending problem was created by mabarbes
Hi, thank you in advance for your help... I am experiencing some problems sending registration emails with community builder. It was working perfectly for months, but three days ago it started send me mail delivery systems with:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:


This message has been rejected because it has
an overlength date field which can be used
to subvert Microsoft mail programs

I can not find any way to solve it... any ideas?

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2 years 1 month ago #328400 by krileon
Replied by krileon on topic Email sending problem
That's a mail server issue. You'll need to contact your web host or whoever is hosting your mail server about that.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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2 years 1 month ago #328404 by mabarbes
Replied by mabarbes on topic Email sending problem
But other parts of the website send their mails correctly, like breezing forms or the joomla control panel..
Where can I define the email direction that sends the email, for example?
Thank you for your answer!

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2 years 1 month ago #328407 by krileon
Replied by krileon on topic Email sending problem
CB uses whatever email settings you've configured in Joomla global configuration. We're not doing anything special there. We're also just using PHPMailer to send emails so again nothing special there. Are you using PHP Mail or SMTP? Will see if there's any bug reports for PHPMailer library regarding this.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 years 1 month ago #328412 by mabarbes
Replied by mabarbes on topic Email sending problem
Thank you for your help! I will keep digging in this. If I find any solution I will report it there. The worst thing is that it has been working for months without any issue...
Regards,

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2 years 1 month ago #328413 by mabarbes
Replied by mabarbes on topic Email sending problem
ARG!! I just find the solution for my problem and many others in my site. I dont know how the php was upgraded to version 8. Once I downgrade my Php to 7.4 intead of 8, everything comes back to normality!
Thank you for your help!
The following user(s) said Thank You: Tapiwa1111

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