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[SOLVED] CB does not send email when disapproved users

13 years 1 month ago - 13 years 1 month ago #154817 by iam3fun
[SOLVED] CB does not send email when disapproved users was created by iam3fun
Hello guys :)

Today i found something like a bug. When someone come to register on my site, and i approve him, everything is okay, i mean that he receive mail for approval. But this is not the same when i disapprove user i mean that the user does not receive mail about hes rejecting. I look at CB Configuration Manager/Registration, but nothing there.

Will be perfect if you can explain me what i have to do.
I want my disapproved user receive mail when i disapprove them

Thank you and kind regards

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13 years 1 month ago - 13 years 1 month ago #154922 by krileon
Replied by krileon on topic Re: CB does not send email when disapproved users
Users should receive a rejection email if registration is rejected on frontend. The would contain the reason for rejection as specified on frontend during approval stage. You'll need to use the moderation module (workflows module) to do this. I do not believe backend will send a rejection email.

Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: iam3fun

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13 years 1 month ago #154965 by iam3fun
Replied by iam3fun on topic Re: CB does not send email when disapproved users
Thank you :)

Kind regards

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