[SOLVED] Userregistration fails

13 years 2 months ago - 13 years 2 months ago #155101 by Serathil
[SOLVED] Userregistration fails was created by Serathil
Hello Guys,
i found a new problem with the Community Builder.
When i would like to register a new user i get an errorpage with:
42 - Following Contact could not be updated: COM_CONTACT_WARNING_SAME_NAME

It happens if the user's name is exactly like one in the database and after i testet a bit i also found out that it also happens if the name WAS in the database(even after the registered user with the same name was deleted).

It annoys me because there are people with exactly the same name and everone of them should be able to register.

I hope you understand my bad english and can find a solution.

Kind regards,
Serathil

Please Log in to join the conversation.

13 years 2 months ago #155252 by krileon
Replied by krileon on topic Re: Userregistration fails
Issue isn't coming from CB. Something else is causing your issue. Name does not need to be unique. Only Username, Email, and ID must be unique. If you are not displaying Username on registration then Name is being transferred to Username which will result in already registered user errors.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 2 months ago - 13 years 2 months ago #155262 by Serathil
Replied by Serathil on topic Re: Userregistration fails
Hm okay sounds bad for me ;)
Well i display the Username for registration. Although this error is shown, the registration is transferred and the user is created.

But thanks for your help!



SOLVED: The Contactcreator from Joomla was still activated under plugins. After deactivation it all worked fine.

Please Log in to join the conversation.

12 years 3 months ago #190185 by noussibeau
Replied by noussibeau on topic Re: Userregistration fails
Hi,
I know that's an old discussion but ..
What do you meens by contactcreator .. ?
I've the problem as you but I don't find a contactcreator to disable ..
Thanks for help

Please Log in to join the conversation.

12 years 3 months ago #190189 by Serathil
Replied by Serathil on topic Re: Userregistration fails
Extensions -> Plugins -> User-...

I use the german version with "Kontakterstellung"

Please Log in to join the conversation.

12 years 3 months ago - 12 years 3 months ago #190209 by noussibeau
Replied by noussibeau on topic Re: Userregistration fails
thanks for answering :cheer: .. I found the right pluging, disabled it and :woohoo: .. it works..!
Thanks

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.237 seconds

Facebook Twitter LinkedIn