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Weird error on signup/checkout

3 years 6 months ago #320817 by shawneo
Weird error on signup/checkout was created by shawneo
Im getting this error on checkout using the stripe gateway:

Notice: trying to subscribe ARB payment items different on key validity with different values 0000-00-00 00:00:00 <> 0000-01-00 00:00:00 in /home/gtmlive6/public_html/truthpillars.com/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/models/order/cbpaidPaymentBasket.php on line 1366
Your registration data has now been saved, but your subscription isn't active yet. You need now to pay the subscription:

Any idea what I'm dealing with here?

Thanks,
Shawn

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3 years 6 months ago #320818 by krileon
Replied by krileon on topic Weird error on signup/checkout
You're trying to purchase 2 recurring subscriptions at the same time with different durations. That's not restricted to Stripe, but all gateways. You can't do this since CBSubs isn't able to trigger a payment and creation of a payment gateway subscription for each separate recurring plan in same basket.

Kyle (Krileon)
Community Builder Team Member
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3 years 6 months ago #320819 by shawneo
Replied by shawneo on topic Weird error on signup/checkout
Okay, i see what to do. I'll have to make the free lifetime plan separate instead of the parent of the paid programs.
Thank you!

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