reCaptcha problème

7 years 3 months ago #290290 by krileon
Replied by krileon on topic reCaptcha problème
There's no way for it to output 2 captcha fields unless you've 2 captcha fields preset in CB > Field Management. The alternative is you've something else installed adding captcha maybe through the tab. Do you've legacy CB Captcha still installed? It should've been replaced by CB AntiSpam on install and if not then manually uninstall CB Captcha plugin in CB > Plugin Management.


Kyle (Krileon)
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7 years 3 months ago #290291 by JFNicolet
Replied by JFNicolet on topic reCaptcha problème
Indeed I just controlled by deactivating the CB Anti Spam I no longer from Recaptcha.
Do you want access to the administartor to try to do?
Thank you

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7 years 3 months ago #290306 by krileon
Replied by krileon on topic reCaptcha problème
You have 2 captchas because you've 2 captcha fields. If you don't have 2 captcha fields then you may have something else installed loading reCaptcha jQuery rendering another reCaptcha. Disable Joomlas reCaptcha plugin if enabled or any other 3rd party reCaptcha. Switch CB AntiSpam to Internal (Code) instead of reCaptcha to confirm if it's CB AntiSpam outputting twice.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 3 months ago #290425 by JFNicolet
Replied by JFNicolet on topic reCaptcha problème
Hello
You do not want access to my site?

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7 years 3 months ago #290442 by krileon
Replied by krileon on topic reCaptcha problème
See my reply above. As explained you've 2 reCaptcha fields or you've a 3rd party extension adding reCaptcha JS causing 2 to show up. Check within CB > Field Management that you only have one captcha field and it should be antispam_captcha. Any other captcha field should be deleted. If you've any 3rd party captcha extensions installed then disable them (including Joomlas) to see if issue resolves.

Install reviews are a last resort. You need to attempt to debug your issue your self first following our instruction.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: JFNicolet

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7 years 3 months ago #290512 by JFNicolet
Replied by JFNicolet on topic reCaptcha problème
Hello
Merci j'ai trouvé ou etait le problème
Salutation et MERCI:acclamation:
The following user(s) said Thank You: krileon

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