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- [SOLVED] Failed to save Import subscriptions because: Importer - error: non-numeric useri
[SOLVED] Failed to save Import subscriptions because: Importer - error: non-numeric useri
- cgwhite
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5 years 11 months ago - 5 years 11 months ago #304643
by cgwhite
[SOLVED] Failed to save Import subscriptions because: Importer - error: non-numeric useri was created by cgwhite
I am trying to import a single subscription into CB Subs version 4.2.0 and I get this error:
Failed to save Import subscriptions because: Importer - error: non-numeric userid value: 1167
There is a single user id in a csv file. It is numeric.
Could you please assist as I have nearly 500 to import.
Regards,
Chris.
Failed to save Import subscriptions because: Importer - error: non-numeric userid value: 1167
There is a single user id in a csv file. It is numeric.
Could you please assist as I have nearly 500 to import.
Regards,
Chris.
Last edit: 5 years 11 months ago by krileon. Reason: Added [SOLVED] tag to subject
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krileon
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5 years 11 months ago #304652
by krileon
Kyle (Krileon)
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Replied by krileon on topic Failed to save Import subscriptions because: Importer - error: non-numeric useri
Are there any leading or trailing spaces around the user id? If it's a simple user id import I suggest just putting it in a plain text file and importing that.
Kyle (Krileon)
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- cgwhite
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5 years 11 months ago #304654
by cgwhite
Replied by cgwhite on topic Failed to save Import subscriptions because: Importer - error: non-numeric useri
I thought about that to start with and checked that the .csv had no trailing or leading spaces. I am assuming that the userid is CB/Joomla id that is on the right hand side of the users page? When you say a Plain Text file what do you mean by that? A .txt file rather than a .csv?
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5 years 11 months ago #304655
by cgwhite
Replied by cgwhite on topic Failed to save Import subscriptions because: Importer - error: non-numeric useri
I have just created a .txt file with notepad and I get the same error message.
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- krileon
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5 years 11 months ago #304658
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Failed to save Import subscriptions because: Importer - error: non-numeric useri
Are you sure a user with that user id exists? If they do ensure they're enabled and can actually have an active subscription. Seams to be working fine in my tests.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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5 years 11 months ago #304659
by cgwhite
Replied by cgwhite on topic Failed to save Import subscriptions because: Importer - error: non-numeric useri
I have checked all the above and yes they exist are enabled and can have that subscription. I have gotten around it by using the acl group to give a subscription to everyone and then gone in and removed those that have not subscibed. So please close this.
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