[#7819] CBSubs: Activate Account without Payment

1 month 1 week ago - 1 month 1 week ago #316281 by nphic
Folks,

I've been using CBSubs for many years now and has served me well. I have a new "use case" that I need to implement. We use the "Mail-In Payment" gateway to enable our members to establish an account and then mail us a check. There are two "Payment selection leads to following order state":

Pending (Recommended) with completion in CBSubs admin area Payment Baskets
Completed, giving immediate access WITHOUT PAYMENT!

The new use case I have is that we want to allow Mail-in Payments, but give immediate access to the member.

The problem I have is if I set the payment selection to "Completed, giving immediate access with out payment", the "Pay" button in the basket is not presented and the order is completed. I CANNOT add the receive the check/payment when it arrives to us.

The question is how do I "Enable" the account in CB, giving the person immediate access and still have the Pay button in the CBSubs basket so I can record the check when it arrives?

Thanks,
Jo
1 month 1 week ago #316290 by krileon
Once the basket has been paid it's not possible to attach a payment to it. That's a new usecase we'll have to consider. Have added a feature ticket to look into it further as it'd just need to modify the stored payment, but not change the status of the basket or subscription.

forge.joomlapolis.com/issues/7819


Kyle (Krileon)
Community Builder Team Member
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1 month 1 week ago #316296 by nphic
Kyle,

Thanks! Basically, I'm looking for a third option in "Payment selection leads to following order state" that would enable me to "Access Provided with completion in CBSubs admin area Payment Baskets"

Please let me know if and when this new feature maybe available.

THANKS for all your help!
Joe
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