[SOLVED] CBSubs recurring payment problem
- rbuelund
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2 years 3 months ago - 2 years 3 months ago #327775
by rbuelund
Replied by rbuelund on topic CBSubs recurring payment problem
The baskets which had this problem were: 799, 798, 807, 797, 790, 789
Last edit: 2 years 3 months ago by rbuelund.
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- rbuelund
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2 years 3 months ago #327776
by rbuelund
Replied by rbuelund on topic CBSubs recurring payment problem
And now I see where you saw the message: "Validation error: Previous Clearhaus in-series can not be older than 365 days" - but that is on the retries of the scheduler - theese are not the payments that went through, but didn't get registered in CBSubs - If you have time you could look at the notificatiosn for the baskets I mentioned above. Theese are the ones where the payment did go through, but it was not registered in CBSubs.
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krileon
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2 years 3 months ago #327781
by krileon
Kyle (Krileon)
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Replied by krileon on topic CBSubs recurring payment problem
Baskets 799, 798, 807, 797, 790, and 789 seam to be throwing a MISMATCH. That looks like it could be a bug. Looks like the fraud check on our end isn't taking into account different amounts for initial and recurring amounts.
This is now fixed and is pending review and merge for a new build release. I however have already installed the fixed gateway build for you so your install is patched.
forge.joomlapolis.com/issues/8826
I have confirmed this all works using a single payment, merchandise payment, donation payment, recurring payment, and recurring payment with different initial amount. All tests were successful. So your site should be good to go and we'll have a new CBSubs build release available later for anyone else with same issue.
This is now fixed and is pending review and merge for a new build release. I however have already installed the fixed gateway build for you so your install is patched.
forge.joomlapolis.com/issues/8826
I have confirmed this all works using a single payment, merchandise payment, donation payment, recurring payment, and recurring payment with different initial amount. All tests were successful. So your site should be good to go and we'll have a new CBSubs build release available later for anyone else with same issue.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- rbuelund
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2 years 3 months ago #327783
by rbuelund
Replied by rbuelund on topic CBSubs recurring payment problem
Thank you and sorry for the confusion.
The following user(s) said Thank You: krileon
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- beat
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2 years 3 months ago #327805
by beat
Beat - Community Builder Team Member
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Replied by beat on topic [SOLVED] CBSubs recurring payment problem
Initially reported bug #8823 (forge.joomlapolis.com/issues/8823) of payment subscriptions not being automatically cancelled on user delete is now fixed in the latest CBSubs nightly release, so marking this thread as solved.
Beat - Community Builder Team Member
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- rbuelund
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2 years 3 months ago - 2 years 3 months ago #327806
by rbuelund
Replied by rbuelund on topic [SOLVED] CBSubs recurring payment problem
Perfect, and just for the sake of understanding the behind the scenes logic - how is the situation now handled in the system ? The subscription is deleted right befor deletion or ?
Last edit: 2 years 3 months ago by rbuelund.
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