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Corrupt File Message

11 years 10 months ago #204228 by beat
Replied by beat on topic Re: Corrupt File Message

streetfire wrote: ok well, IonCube and PHP versions are in sync, however I'm still getting the error messages :(


To me, something seems still very strange/buggy here on that server/site. Never seen such a strange symptom without real justified cause.

Which exact PHP version and ioncube version do you have ? What exact operating system and version and processor does the server have ?

Is it possible to PM access to Kyle (krileon) to the site so that we can help you ?
Beat - Community Builder Team Member

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11 years 10 months ago #204285 by streetfire
Replied by streetfire on topic Re: Corrupt File Message
Yes, I have no idea what's going on. It just happened all of a sudden like. If I disable CB subs, those links work again, but obviously I can't leave it like that.

Looks like PHP version 5.3.14, Linux os/ Apache server. Not sure of your other questions, but I'm sure I can find out. I'm also on a shared host :( Host Gator.

I will PM the log in details to Kyle. Really appreciate you looking into it for me.

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11 years 10 months ago #204301 by krileon
Replied by krileon on topic Re: Corrupt File Message
Please PM FTP login credentials and will configure ioncube for you. Typically if enabled with PHP.ini you must include PHP.ini in Joomla root and root/administrator. You appear to have the "FreeBSD 4" version of ioncube when you need the Linux version, this will likely cause errors such as corrupt file as it can't properly decode the ioncube encoded files.

Kyle (Krileon)
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11 years 10 months ago #204356 by streetfire
Replied by streetfire on topic Re: Corrupt File Message
Ok, Sent. According to my long chat with Host Gator, they said they had IonCube installed and a php.ini file set up, but for whatever reason, I can't see it. I guess it's above my root folder access level? No idea - I'm just confused.

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11 years 10 months ago #204389 by krileon
Replied by krileon on topic Re: Corrupt File Message
I've configured the correct ioncube loader for your host. Everything appears to be working fine now. Please also confirm is working fine now for you. For future reference your host should be more aware of what operating system they're using as it's shocking to see them install freebsd on a linux x86-64 system and you may want to inform them of this.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant

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11 years 9 months ago #207617 by hbf1000
Replied by hbf1000 on topic Re: Corrupt File Message
krileon,
I am having the same issue and Hostgator wasn't able to help. Could you please help me as well ?
Tks,
Herbert

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