- Forums
- Support and Presales
- Developer Members Support
- [#6520] Redirect to not initiated basket after login
[#6520] Redirect to not initiated basket after login
- poml
- OFFLINE
-
Premium Member
- Posts: 111
- Thanks: 1
- Karma: 0
7 years 2 months ago #291495
by poml
Replied by poml on topic Redirect to not initiated basket after login
Funny, now it works also with a test user for merchandise.
Just with the real case user it does not work. Why?
Because for my test I use the same browser, IP, cookie?
Validity for a basket is 1 month. So it must still be valid and it is still in the backend.
I don't know what to do. How could I debug this?
Just with the real case user it does not work. Why?
Because for my test I use the same browser, IP, cookie?
Validity for a basket is 1 month. So it must still be valid and it is still in the backend.
I don't know what to do. How could I debug this?
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
- Posts: 68524
- Thanks: 9091
- Karma: 1434
7 years 2 months ago #291502
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Redirect to not initiated basket after login
I've no idea why it's not working for that basket. Delete that basket and retry then see if it persists with the new basket.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- poml
- OFFLINE
-
Premium Member
- Posts: 111
- Thanks: 1
- Karma: 0
7 years 2 months ago #291787
by poml
Replied by poml on topic Redirect to not initiated basket after login
Hmmm.... So, it happened again, for another user. There was a valid "not initiated" basket in the backend, but no way to reach that basket from the frontend for the user. No redirection for that basket.
I also tried making a new subscription, but I was not getting to the existing basket. Instead I was shown a new basket.
I clicked on cancel and after that both baskets were gone, the old and the new one.
Question: Could it be a time issue? My baskets are valid for a very long time, about 1 month. Could it be that the redirection after login does not work any more after some time? Maybe the redirection stops working after 1 week or so, but my basket is still valid?
I also tried making a new subscription, but I was not getting to the existing basket. Instead I was shown a new basket.
I clicked on cancel and after that both baskets were gone, the old and the new one.
Question: Could it be a time issue? My baskets are valid for a very long time, about 1 month. Could it be that the redirection after login does not work any more after some time? Maybe the redirection stops working after 1 week or so, but my basket is still valid?
Please Log in to join the conversation.
- krileon
- Team Member
- OFFLINE
- Posts: 68524
- Thanks: 9091
- Karma: 1434
7 years 2 months ago #291793
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Redirect to not initiated basket after login
Ok, was able to find the cause. The during login check is using a function call to grab the current unpaid basket, but its timeout check is hardcoded to 3 hours. So it won't return a basket that's older than 3 hours. Adding a bug ticket and fixing for next CBSubs build for it to respect the timeout parameter value instead of hardcoded 3 hours.
#6520
#6520
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: poml
Please Log in to join the conversation.
- poml
- OFFLINE
-
Premium Member
- Posts: 111
- Thanks: 1
- Karma: 0
7 years 2 months ago #291794
by poml
Replied by poml on topic Redirect to not initiated basket after login
Excellent news. Thank you.
I am also glad I am not seeing ghosts.
I am also glad I am not seeing ghosts.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
- Forums
- Support and Presales
- Developer Members Support
- [#6520] Redirect to not initiated basket after login
Time to create page: 0.205 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- Developer Members Support
- [#6520] Redirect to not initiated basket after login