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Unable to access backend after uninstalling UddeIM
- wbuk
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6 years 4 months ago #299910
by wbuk
Web Buster UK Ltd
Unable to access backend after uninstalling UddeIM was created by wbuk
Hi, we were experiencing issues with UddeIM so I tried to uninstall it to reinstall ... bad mistake.
Now the frontend and backend of the site is inaccessible. The only error message is:
"pms.uddeim.profilelink: UddeIM main component not installed."
Would anyone know how to fix this? I can't even restore backup without having access to the backend.
Now the frontend and backend of the site is inaccessible. The only error message is:
"pms.uddeim.profilelink: UddeIM main component not installed."
Would anyone know how to fix this? I can't even restore backup without having access to the backend.
Web Buster UK Ltd
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krileon
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6 years 4 months ago #299919
by krileon
Kyle (Krileon)
Community Builder Team Member
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Replied by krileon on topic Unable to access backend after uninstalling UddeIM
I guess you have the UddeIM profilelink CB plugin installed, but not the UddeIM extension it self. We're not the developers of UddeIM and suggest posting your issue to the below forums instead.
www.joomlapolis.com/forum/25-uddeim-plugin-and-component
You can delete the plugin folder for that plugin at the below location using FTP though and that should let you back in as it won't exist anymore to attempt to load.
/components/com_comprofiler/plugin/user
I don't know what that plugins folder name is exactly, but my guess is: pmsuddeimprofilelink
www.joomlapolis.com/forum/25-uddeim-plugin-and-component
You can delete the plugin folder for that plugin at the below location using FTP though and that should let you back in as it won't exist anymore to attempt to load.
/components/com_comprofiler/plugin/user
I don't know what that plugins folder name is exactly, but my guess is: pmsuddeimprofilelink
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: wbuk
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