Auto Actions emails: [CONFIRM] and [DETAILS] field substitutions

10 months 1 week ago #302864 by sclarke
Trying to get [CONFIRM] and [DETAILS] field substitutions to work in Auto Actions emails but they don't fire. Do they need some special syntax to work in Auto Actions?

Trigger is "onAfterUserRegistration". We can't use the regular Registration Pending Email body because we need two pending emails with different conditions (member types).


10 months 6 days ago #302901 by krileon
You can't use [confirm] or [details] with CB Auto Actions. They're specifically for the registration workflows emails. Registration workflows emails support IF substitutions so you should be able to do what you're wanting using those. Example as follows.

[cb:if cb_profiletype="professional"]This is an email body for Professional profile types.[/cb:if]
[cb:if cb_profiletype="developer"]This is an email body for Developer profile types.[/cb:if]

See our substitutions tutorial below for further substitution usage information. IF usage explained at bottom with examples.

Kyle (Krileon)
Community Builder Team Member
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