[SOLVED] About Registration email to administrator

6 months 5 days ago - 5 months 4 weeks ago #303757 by lucablue
Hi again,
I'm set the registration from website activated from CB component but only after an administrator has confirmed it.

When I try to register an user, the email to him (pending approvation email) is sent and arrive, even if go into spam, but nothing arrives to administrator (my email) even if I've set the correct email into field "Registration Email address" into CB configuration -> Registration TAB.

Any ideas?
6 months 3 days ago #303780 by krileon
The email sent to you is a moderator notification. Edit your user within CB > User Management and ensure your user is set to receive moderator notifications. Next within CB > Configuration > Moderation ensure moderator notifications are enabled and that the moderator view access level selected includes your users usergroup (do not set this to public, registered, etc.. it should be as strict as possible). You should receive notifications fine thereafter.

The parameter you configured in CB > Configuration > Registration is the From Address. That determines what email address the emails sent from CB will come from and not who it's being sent to.


Kyle (Krileon)
Community Builder Team Member
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5 months 4 weeks ago #303912 by lucablue
I've solved!
I forgot to insert the [CONFIRM] param into pending email text for the user... so he cannot confirm his email address and for this reason no email was sent to moderator.

Thank you.
The following user(s) said Thank You: nant, krileon
Moderators: beatnantkrileon
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