[SOLVED] XX days since user last login - Notice

9 months 4 days ago - 9 months 3 days ago #304527 by webtechplus
Good afternoon,
We have a site we are managing that we want to send reminder notices out that the account has become dormant...

Paid Subscriptions => Mailer => Add New Mailer

Message Type = Email
Apply email / PM Template = Yes
Subject = We would love to see you come back

Main Mailer Triggering Conditions
Automatically send message at following date = 30 days after
Relative to this date of the plans below = Members's Last Online Date

Existing subscriptions and CB Fields and Dates conditions
Any of the following plans subscriptions= --- None is needed ---
Date A, Field A or Value A = Following CB field
CB Field A = cd_emailnotifications
Date B, Field B or Value B = Constant Value or String (CB substitutions can be used)
Value B = Yes

What do we need to add here to test if the user account is banned?

Thanks for support and feedback
We hope that we can assist you if you need and ask, all the best from the WTP Team
9 months 3 days ago #304533 by krileon
You shouldn't need to add anything. It shouldn't email blocked accounts. Banned accounts can still login fine as it's just a profile ban so it may still email them.

Kyle (Krileon)
Community Builder Team Member
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9 months 3 days ago #304540 by webtechplus
It has been thus why i asked the question, we have found a fix, i have created an auto action, that when a member is banned two things happen, one they are moved into the user group 'Banned' and then we have a newsletter subscription feature, we update this to 'Do NOT email me newsletters'

This has effectively fixed the issue.
Bit of a work around, but because we cannot check if a user is blocked or banned within the mailer this was the best solution

Thanks for support and feedback
We hope that we can assist you if you need and ask, all the best from the WTP Team
The following user(s) said Thank You: krileon
Moderators: beatnantkrileon
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