Standard CBuilder welcome mail when using CBSUbs

7 months 2 weeks ago - 7 months 2 weeks ago #316676 by agaudin

just to be sure...

- I was using "classic" CBuilder without CBSubs : when a new user registered, he got a "welcome mail" set in CBuilder / Settings* / Registration".

- I am now switching to CBSubs : I think the basic welcome mail is not sent anymore. Am I right ?

- To replace it, I could use the mailing function of each plan : but users can subscribe at several plans at once... and I don't want to send several mails at once. So I am now thinking to use an AutoAction mail with the trigger "OnAfterUserRegistration" : but it doesn't show the paiement details since regsitration process occurs before paiement. onCPayAfterPaiementStatutsChange will be called several times when paying online as an example. Which trigger could be called (the latest possible in the process, but called just once at the end) ?

Thanks by advance for your light :)


* I am using french version of Joomla admin panel, so I just try to guess what the links could be in english

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7 months 2 weeks ago #316681 by krileon

- I am now switching to CBSubs : I think the basic welcome mail is not sent anymore. Am I right ?

The Pending and Welcome registration emails will still send with CBSubs. The Welcome email only sends once their account is fully active. So if you've email confirmation or moderator approval enabled for registrations it will be sent after they're confirmed and approved. CBSubs can override confirmation and approval behavior under the Workflows tab if you want to allow paying users to skip either of those processes. You can also configure additional emails to be sent when their subscription is active, expired, etc.. under the Presentation tab of your plans within CBSubs > Plans, but those do not replace the registration emails.

Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: agaudin

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