Install from Web errors

1 week 6 days ago - 1 week 6 days ago #319318 by boyjahq
Install from Web errors was created by boyjahq
Since the introduction of the Site Key system, when I try to install from web I am unable to update anything.

If I install the key from my account then Install from Web is blank, even if I click the Refresh Now button.



If I remove the Site Key, I am shown the proper contents for Install from Web, including my updates, but when I try to update I keep getting the following error:

Error
Download Update All - Upload Failed
Unrecoverable error "PCLZIP_ERR_BAD_FORMAT (-10)"
Failed to save Install CB Plugin because: Installation error

I have manually installed Community Builder 2.4.5+build.2020.06.22.16.54.19.26f02ee7b, cleared all caches, signed out of Joomla, quit my browsers (I have tried using Safari, Firefox and Chrome) and done everything I can think of to remedy the problem, but it persists.
Attachments:

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1 week 5 days ago #319324 by krileon
Replied by krileon on topic Install from Web errors
Please PM backend super administrator login credentials and will take a look. That error happens when attempting to download something, but access was denied.


Kyle (Krileon)
Community Builder Team Member
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1 day 18 hours ago #319476 by boyjahq
Replied by boyjahq on topic Install from Web errors
I sent by PM login info

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