[SOLVED] No suitable basket found

8 years 11 months ago - 8 years 11 months ago #220155 by marse7
[SOLVED] No suitable basket found was created by marse7
I have no idea why this happens (No suitable basket found) but it happens on Authorize.Net and my Test Gateway. PayPal seems okay.

Help!

Mark

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8 years 11 months ago #220200 by marse7
Replied by marse7 on topic No suitable basket found
Pardon?

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8 years 11 months ago #220244 by krileon
Replied by krileon on topic No suitable basket found
Just a nasty spammer. I've deleted his post. Sorry about that.

Do you have basket expiry time set really really low that could cause basket to expire before you've a chance to complete purchase? Check basket time within CBSubs > Settings > Display > Baskets.

Can you describe exactly when this is happening? Note for Authorize.net you need fully working SSL (HTTPS). Dummy gateway is setup to use the credit card page, which also uses SSL by default and can be disabled within CBSubs > Settings > Credit cards for testing purposes only.


Kyle (Krileon)
Community Builder Team Member
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8 years 11 months ago - 8 years 11 months ago #220343 by marse7
Replied by marse7 on topic No suitable basket found
Krileon, thanks for the solution - it was the dummy gateway trying to use SSL which I haven't set up yet so I did as you suggested and disabled it in the CC testing area. I was able to do a membership, etc. Had no idea the dummy gateway would try to access SSL. Perhaps a clearer error message or some mention in that amazing 609 page manual!

Thanks again!
Mark

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