CB Subs and Akeeba Ticketing

9 years 2 months ago #222119 by iglew
CB Subs and Akeeba Ticketing was created by iglew
Like many cb and cb sub users our client base has a need for paid support for issues not relating to our website. We currently use Huru but there are problems in that it is no longer actively developed or supported.

A bigger issue is that we have to sell a time based subscription which is abused. We finalised a replacement down to MAQMA (as used by Joomla) and Akeeba Tickets.

Akeeba has the facility to purchase credits which can then be used as needed by the client.

So my point is would you consider a cb subs plugin for the akeeba ticket system?

Sorry if this is the wrong forum for this post.

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9 years 2 months ago #222194 by krileon
Replied by krileon on topic CB Subs and Akeeba Ticketing
Probably don't need a plugin for it. Simply use CBSubs SQL Actions and a database query to increment the credits a user has. You could do this in a merchandise plan so it can be easily purchased multiple times as needed.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 2 months ago #222204 by iglew
Replied by iglew on topic CB Subs and Akeeba Ticketing
Thanks that's a good suggestion if we go that route. MaQMA help desk (as used by Joomla) advises that they will be releasing a cb subs plugin very soon. Are you aware/helped advised as that would be our preferred help desk.

Thank you in advance

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9 years 2 months ago #222208 by krileon
Replied by krileon on topic CB Subs and Akeeba Ticketing

Are you aware/helped advised as that would be our preferred help desk.

We had no hand in helping them or any other develop with a CBSubs integration. Review their source carefully and use at ones own risk. Now that CBSubs is open source there is likely to be several 3rd party integrations available in the near future.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

9 years 2 months ago #222881 by iglew
Replied by iglew on topic CB Subs and Akeeba Ticketing
Thank you for the advice

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