Most of our users fall into the 'Registered' User Group and can be edited and their subscriptions managed by our Membership Secretary via either CB or CB Subs options at the back end.

However, we have another type of user which has its own group under Public, and these members the Membership Secretary is unable to edit - the error message is that he needs higher-authority access in order to do so. The Plan for these users is free and lifetime, but on logging in they only have access to their own, specific menu which only allows them to update their Profile and view a membership list.

What do I need to do to give our Membership Secretary the ability to edit these users? As a superuser I can do the edits, but I don't want to give that level of control when it's not needed for anything else.

Thank you.

I already have all the permissions set up so that's not a problem. I just don't understand why the users can't be edited by a Manager or Administrator in the same way as the users in the Registered User group.

I need to block these 'outsider' members from accessing any of the content available to Registered users when they log in. I'll have to rethink my structure.

Thank you for your help.

I think I might have got my terminology wrong My 'outsider' group is at the same level within the tree structure as Registered. So I have:

Public
- Manager
-- Administrator
- Outsider
- Registered
-- Author....

So while you say 'Registered is above Public' I would say 'Registered is under Public' to mean the same thing. A difference in usage I expect.

So, now that I've clarified where my Outsider group sits withing the tree structure, do you have any suggestions as to why the users can't be edited by a Manager or Administrator in the same way as the users in the Registered User group please?

Thank you