Multiple Subscriptions

2 months 1 week ago #326399 by pholcomb
Multiple Subscriptions was created by pholcomb
Desired setup: A user subscribes to one of our plans. 1 year later, they must renew their plan. They go to their subscriptions and see the Blue bar that says renew. However, we also have an upgrade option (add-on) for a separate subscription. They should be able to add BOTH to a cart and pay one time.

Is this possible? Right now, when they click the blue Renew button, it creates a basket and doesn't let them add anything to it.

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2 months 1 week ago #326402 by krileon
Replied by krileon on topic Multiple Subscriptions
It is not possible to renew a subscription while purchasing another subscription at the same time. They'd have to do that in separate transactions. This maybe supported in a future release, but currently isn't primarily due to how several payment gateways we support work when processing transactions. We need to improve our gateway APIs further so we can support things like this per-gateway to deal with payment gateway limitations.


Kyle (Krileon)
Community Builder Team Member
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