CBSubs not working and getting errors

2 months 3 weeks ago #329130 by wjgadmin
CBSubs not working and getting errors was created by wjgadmin
Hi team
can you please assist us, we are having a lot of trouble with cbsubs & it's causing problems, even our url (http posts) aren't working. when a new user tries to register they're getting an error (please see attached), also when we try to add a subscription via our back end on their profile we receive an error (please see attached).

please look for a pm referencing this post with our login credentials. we built a test site for you to view. please let us know how to resolve the issue so we can replicate on our live site. thank you so much.

Please Log in to join the conversation.

2 months 3 weeks ago #329134 by krileon
Replied by krileon on topic CBSubs not working and getting errors
Ensure CB and CBSubs have latest build releases installed. Next be sure any other plugins installed are up to date. Now enable debug mode and maximum error reporting in Joomla global configuration. Once done retry and provide what error you're seeing along with the error callstack so we can see where it's coming from.

Please do not send login credentials that were not requested. We do not review installs on demand (that is not included with support). We only review if we absolutely need to.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

2 months 3 weeks ago #329137 by wjgadmin
Replied by wjgadmin on topic CBSubs not working and getting errors
Attachments:

Please Log in to join the conversation.

2 months 3 weeks ago #329138 by wjgadmin
Replied by wjgadmin on topic CBSubs not working and getting errors
looks like it may be the antispam causing it, as it may need to be updated. anything else you see?

Please Log in to join the conversation.

2 months 3 weeks ago #329140 by krileon
Replied by krileon on topic CBSubs not working and getting errors
Just looks like CB AntiSpam needs to be updated. Looks very out of date and not compatible with CBs latest release where we've updated Guzzle to version 7 internally.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

2 months 3 weeks ago - 2 months 3 weeks ago #329141 by wjgadmin
Replied by wjgadmin on topic CBSubs not working and getting errors
thanks, unfortunately there are other errors as well even after unpublishing antispam. it has to do with the url i believe. we send http posts via the integrations / url in the cbsubs plan. so in this case, we were able to complete the registration where we were not able to before. but when we do register & attempt to complete the payment (test) we get this error.

any idea how to resolve this? thank you
Attachments:

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.239 seconds

Facebook Twitter LinkedIn