Invoice fields are empty
- Ric-01
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9 years 3 days ago #263015
by Ric-01
Invoice fields are empty was created by Ric-01
Dear all,
after sending of the registration data for the subscription in a certain plan a kind of confimation screen is shown, which is titles:
"Your registration data has now been saved, but your subscription isn't active yet. You need now to pay the subscription"
This page also shows the incoice address data, but all fields except the country are empty. I can't find where to configure, that all fields are properly filled.
Do you have a suggestion for me?
Thanks a lot.
Greetings, Eric
after sending of the registration data for the subscription in a certain plan a kind of confimation screen is shown, which is titles:
"Your registration data has now been saved, but your subscription isn't active yet. You need now to pay the subscription"
This page also shows the incoice address data, but all fields except the country are empty. I can't find where to configure, that all fields are properly filled.
Do you have a suggestion for me?
Thanks a lot.
Greetings, Eric
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krileon
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8 years 11 months ago #264670
by krileon
Kyle (Krileon)
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Replied by krileon on topic Invoice fields are empty
The invoice fields can be mapped to CB fields within CBSubs > Settings > Display > Invoices. The mapping will only happen once during their first purchase though. There's also a known Name mapping bug if you're on CBSubs 4.0.0.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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