[SOLVED] Testing CB Subs - error message..

9 years 4 months ago - 9 years 3 months ago #255632 by devodave
Hello,

I have configured a dummy gateway and one plan to set to public access.

When I click buy, I have the following error message:
You are not authorized to view the content of this page.

Please help..

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9 years 4 months ago #255641 by devodave
Replied by devodave on topic Testing CB Subs - error message..
Just in case:
CB 1.9.1
CB subs 3.0

Also http mode is set for test.
Subscription tab is set to public

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9 years 4 months ago #255719 by krileon
Replied by krileon on topic Testing CB Subs - error message..
Ensure your gateway is public and published. Next ensure CBSubs is public and published within CB > Plugin Management. Your tab should also be public and published within CB > Tab Management. Once all of that is done ensure you've a public and published Joomla menu link to CBs profile page as it's required for its Itemid.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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9 years 4 months ago #255735 by devodave
Replied by devodave on topic Testing CB Subs - error message..

krileon wrote: Ensure your gateway is public and published.

It is public and published[/quote]

krileon wrote: Next ensure CBSubs is public and published within CB > Plugin Management. Your tab should also be public and published within CB > Tab Management.

Both are public and published

krileon wrote: Once all of that is done ensure you've a public and published Joomla menu link to CBs profile page as it's required for its Itemid.

A cb User profile menu is set to Public...

So everything seem to be in line with your comments...
Any other clue?

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9 years 4 months ago #256026 by nant
Replied by nant on topic Testing CB Subs - error message..

devodave wrote:

krileon wrote: Ensure your gateway is public and published.

It is public and published


krileon wrote: Next ensure CBSubs is public and published within CB > Plugin Management. Your tab should also be public and published within CB > Tab Management.

Both are public and published

krileon wrote: Once all of that is done ensure you've a public and published Joomla menu link to CBs profile page as it's required for its Itemid.

A cb User profile menu is set to Public...

So everything seem to be in line with your comments...
Any other clue?[/quote]

Please send me a private message with superadmin access and I will take a look.

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9 years 3 months ago #256331 by nant
Replied by nant on topic Testing CB Subs - error message..
Got PM you sent to Kyle instead of me ...

Please turn off SEF and URL rewriting on your website and retest.

I believe something is wrong with your SEF settings/ URL rewriting (htaccess).

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