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  7. [SOLVED] CBSubs: Plan not appearing at registration

[SOLVED] CBSubs: Plan not appearing at registration

9 years 10 months ago - 9 years 10 months ago #245767 by Freshpage
[SOLVED] CBSubs: Plan not appearing at registration was created by Freshpage
I can not work out how to make the CB Subs plans appear at registration.

This is my plan's settings:



But my registration form is just showing the fields - there is no plan.
Attachments:

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9 years 10 months ago - 9 years 10 months ago #245770 by krileon
Replied by krileon on topic CBSubs: Plan not appearing at registration
Ensure the Subscriptions tab is published and public within CB > Tab Management. Also ensure CB Paid Subscriptions within CB > Plugin Management is also published and public. If still not displaying check CBSubs > Settings > Global to ensure you're allowing subscriptions on registration globally.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 10 months ago - 9 years 10 months ago #245771 by Freshpage
Replied by Freshpage on topic CBSubs: Plan not appearing at registration
Yes, both of those are published and public and the CB subs global setting "Show subscription plans at registration:" is set to 'Yes'.

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9 years 10 months ago #245780 by krileon
Replied by krileon on topic CBSubs: Plan not appearing at registration
Strange, please PM backend super administrator login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

9 years 10 months ago #245783 by Freshpage
Replied by Freshpage on topic CBSubs: Plan not appearing at registration
Thanks, PM sent

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9 years 10 months ago #245788 by krileon
Replied by krileon on topic CBSubs: Plan not appearing at registration
Have reviewed your install. It was due to not doing the initial CBSubs > Settings save. It always needs to be saved at least once on install. I've went ahead and saved it and confirmed plans are showing fine now. Please also confirm.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant, Freshpage

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Moderators: beat, nant, krileon
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