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  7. [#6666] Reset password not working

[#6666] Reset password not working

6 years 11 months ago - 6 years 11 months ago #294704 by haasdijk
[#6666] Reset password not working was created by haasdijk
When a user tries to change his password via the cb profile page, he is notified that the entered current password is incorrect. I have tried to reproduce this and this is indeed the case.
When i use the joomla core plugin - by disabling the cb plugin via the parse urls tab in cb's joomla system plugin - it works OK. But i want to use de cb profile edit plugin instead.
I can't find anything recent about this issue on the forum (i've read topic #5197) so it must be something in my configuration?

Peter

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6 years 11 months ago - 6 years 11 months ago #294713 by krileon
Replied by krileon on topic Reset password not working
Do you have "Verify current field" set to "Enable" within CB > Field Management found while editing the password field under Parameters > Validation tab? If so it requires them to verify their current password a long with entering their new password. You should see an input to "Current Password" along with the new password field. It should look like the following if enabled.


Kyle (Krileon)
Community Builder Team Member
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6 years 11 months ago #294716 by haasdijk
Replied by haasdijk on topic Reset password not working
Yes, i have this enabled. When i disable this my problem is solved :-)

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6 years 11 months ago #294718 by krileon
Replied by krileon on topic Reset password not working
So with it enabled when you try to change your password and you supplied the current password it still gave that validation error?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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6 years 11 months ago #294725 by haasdijk
Replied by haasdijk on topic Reset password not working
Yes.

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6 years 11 months ago #294728 by krileon
Replied by krileon on topic Reset password not working
Strange, seams to working fine in my tests. Does that affect every user or only a few users? Does it affect a newly created test user?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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