Error when user tries to use AMEX
- cagoffice
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6 years 7 months ago #297328
by cagoffice
Error when user tries to use AMEX was created by cagoffice
Hello,
We recently moved from Moneris to PayPal and we've set up our PayPal to accept AMEX (which works for every other system except CBSubs). I have it checked off in the Payment Gateway settings. Do you know why it wouldn't work?
We recently moved from Moneris to PayPal and we've set up our PayPal to accept AMEX (which works for every other system except CBSubs). I have it checked off in the Payment Gateway settings. Do you know why it wouldn't work?
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krileon
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6 years 7 months ago #297330
by krileon
Kyle (Krileon)
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Replied by krileon on topic Error when user tries to use AMEX
What's the error? Which PayPal? Standard, Advanced, or Pro?
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- cagoffice
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6 years 7 months ago #297331
by cagoffice
Replied by cagoffice on topic Error when user tries to use AMEX
We have Pro. It says Unsupported they say.
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- krileon
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6 years 7 months ago #297335
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error when user tries to use AMEX
Who says it's unsupported? PayPal support told you this directly or there's an error/notification in CBSubs stating this? Our PayPal Pro gateway uses Website Payments Pro. Please ensure your account has the appropriate API permissions. If you receive an error please provide the exact error you're seeing. Review CBSubs > Notifications and CBSubs > History Log for error details.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- cagoffice
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6 years 7 months ago #297337
by cagoffice
Replied by cagoffice on topic Error when user tries to use AMEX
Apologies. Here is the error message:
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- cagoffice
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6 years 7 months ago #297341
by cagoffice
Replied by cagoffice on topic Error when user tries to use AMEX
PayPal says:
Looks like at this time, for AMEX the integration would need to be through PayPal Payflow Pro, using Manager Credentials (Partner/Vendor/User/Password) instead of the legacy API (API User/Password/Signature).
Any chance in the future we connect using credentials instead of API? Seems like API is a thing of the past?
Looks like at this time, for AMEX the integration would need to be through PayPal Payflow Pro, using Manager Credentials (Partner/Vendor/User/Password) instead of the legacy API (API User/Password/Signature).
Any chance in the future we connect using credentials instead of API? Seems like API is a thing of the past?
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