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- [SOLVED] CBsubs 1.2.1 | import existing users in plan
[SOLVED] CBsubs 1.2.1 | import existing users in plan
- pepperstreet
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12 years 9 months ago - 12 years 9 months ago #170356
by pepperstreet
[SOLVED] CBsubs 1.2.1 | import existing users in plan was created by pepperstreet
I tried to use the simplest import option. All existing users with J! user group "registered" should go into a default plan. This plan has the time parameter "lifetime".
The import parameters let me chose a plan; active state; subscription date. The help text says, that the expire date is set by the plans parameters...
I thought this would be "lifetime" or "never" in my case. But the expire date is only 1 year after subscription?!?
Any clues?
The import parameters let me chose a plan; active state; subscription date. The help text says, that the expire date is set by the plans parameters...
I thought this would be "lifetime" or "never" in my case. But the expire date is only 1 year after subscription?!?
Any clues?
Last edit: 12 years 9 months ago by krileon.
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krileon
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12 years 9 months ago #170432
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Re: CBsubs 1.2.1 | import existing users in plan
I could not duplicate your issue. Where are you seeing that their subscription expires in 1 year as apposed to being lifetime? Please provide exact steps to duplicate.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- pepperstreet
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12 years 9 months ago #170441
by pepperstreet
Replied by pepperstreet on topic Re: CBsubs 1.2.1 | import existing users in plan
As I mentioned before: I just tried the super simple import option: "All user from a given CMS ACL group"
In my case "registered".
I setup 6 demo users yesterday.
All of them show an expire date in "subscriptions" manager/list).
i just tried to re-create it with the new CBsubs 1.2.1
I had to delete ALL 6 subscriptions one by one (unfortunately there is no batch/bulk tool to do such a task?!)
I repeated the same import of the 6 registered users with state active. The message log stated successful etc.
But now there is NO user in the subscription list?!?!
In my case "registered".
I setup 6 demo users yesterday.
All of them show an expire date in "subscriptions" manager/list).
i just tried to re-create it with the new CBsubs 1.2.1
I had to delete ALL 6 subscriptions one by one (unfortunately there is no batch/bulk tool to do such a task?!)
I repeated the same import of the 6 registered users with state active. The message log stated successful etc.
But now there is NO user in the subscription list?!?!
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- krileon
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12 years 9 months ago #170453
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CBsubs 1.2.1 | import existing users in plan
I could not duplicate your issue on CB 1.7 RC with CBSubs 1.2.1. Please confirm your Joomla and CB versions so may investigate further. They likely reason you saw no import the second time is perhaps the import was changed to test mode by mistake?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- pepperstreet
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12 years 9 months ago - 12 years 9 months ago #170470
by pepperstreet
Replied by pepperstreet on topic Re: CBsubs 1.2.1 | import existing users in plan
ooops, sorry I forgot to mention the obvious and nessecary specs.
I think I am using the most common setup:
J1.5.23
CB1.4
CBsubs 1.2.1
Checked it again and again. The import did not activate or create any subscription. Though, the message says:
Success:
6 users subscribed to plan: Registriertes Mitglied , with state: Active
...
I think I am using the most common setup:
J1.5.23
CB1.4
CBsubs 1.2.1
Checked it again and again. The import did not activate or create any subscription. Though, the message says:
Success:
6 users subscribed to plan: Registriertes Mitglied , with state: Active
...
Last edit: 12 years 9 months ago by pepperstreet.
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- krileon
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12 years 9 months ago #170525
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CBsubs 1.2.1 | import existing users in plan
I could not duplicate this issue. Please check that if you're importing free lifetime plans that you've configured CBSubs > Settings to create subscriptions for free lifetime plans.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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- [SOLVED] CBsubs 1.2.1 | import existing users in plan
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