Notifications in groupjive not working
- mapache64
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11 years 11 months ago #200295
by mapache64
Notifications in groupjive not working was created by mapache64
Hi,
one of my sites with CB (all uptodate) don't send the notifications. The configuration seems to be o.k., like on an other site, (where it is working). The only difference is that the working site has GJ 2.5.rc2, this one who is not working is GJ 2.5.1 - Any bug? Or changing the configuration? I do not have a PMS on it, it is working only by Email.
Any Ideas in which direction I can search?
Greetings Mapache
one of my sites with CB (all uptodate) don't send the notifications. The configuration seems to be o.k., like on an other site, (where it is working). The only difference is that the working site has GJ 2.5.rc2, this one who is not working is GJ 2.5.1 - Any bug? Or changing the configuration? I do not have a PMS on it, it is working only by Email.
Any Ideas in which direction I can search?
Greetings Mapache
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krileon
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11 years 11 months ago #200304
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Notifications in groupjive not working
Joomla version? CB version? What notification exactly isn't working? Are all notifications not sending? Have you checked CB > User Management to see if Mass Mailer is even working to confirm if CB is sending emails at all?
Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- mapache64
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11 years 11 months ago #200330
by mapache64
Replied by mapache64 on topic Re: Notifications in groupjive not working
Joomla 2.5.4
CB 1.8
Gj 2.5.1 , all plugins uptodate.
Now ein installed uddeIM complete but didn't change anything, misterious...
Mass mailer works, also mails to moderators, if somebody will registrate...
greetings
mapache
CB 1.8
Gj 2.5.1 , all plugins uptodate.
Now ein installed uddeIM complete but didn't change anything, misterious...
Mass mailer works, also mails to moderators, if somebody will registrate...
greetings
mapache
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- krileon
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11 years 11 months ago #200338
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Notifications in groupjive not working
How are you testing the notifications? You don't receive notifications for your own actions. To test have a user create a group then navigate to the Notifications page and make what notifications they want. Then have a new user join that group and perform some sort of action regarding those notifications such as a wall post.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- mapache64
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11 years 11 months ago #200364
by mapache64
Replied by mapache64 on topic Re: Notifications in groupjive not working
I have two accounts in one group for testing. I tried it the way you wrote before. This time now I compare the msql-tables with the site where it is working, damn...
If I can send a mass mail the normal Emails are working, or? Perhaps I can try to deactive all notifications an then active one for testing an dos on...
It is also possible that I give you an admin-password for looking at the site...
greetings mapache
If I can send a mass mail the normal Emails are working, or? Perhaps I can try to deactive all notifications an then active one for testing an dos on...
It is also possible that I give you an admin-password for looking at the site...
greetings mapache
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- krileon
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11 years 11 months ago #200417
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Notifications in groupjive not working
Run GJ tools to see if the user even has a notification row. Notifications are working fine in all my tests. You need to detail exactly what notification you're testing as it maybe a specific one not functioning.
Have a user join a group and set to receive a notification for new wall post. Then login as a different user and post on the wall. Now see if the first user received a notification. If they didn't review your configuration in GJ > Config > Notifications to ensure it's configured as necessary.
Have a user join a group and set to receive a notification for new wall post. Then login as a different user and post on the wall. Now see if the first user received a notification. If they didn't review your configuration in GJ > Config > Notifications to ensure it's configured as necessary.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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