[#3574] GroupJive Auto crashing GJ
- jwall101
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11 years 10 months ago - 11 years 10 months ago #203617
by jwall101
[#3574] GroupJive Auto crashing GJ was created by jwall101
Hi.
I have just installed GroupJive (latest version on up to date CB and J!2.5.6) however when I installed GroupJive Auto and enabled it then Groupjive was no longer accessible.
The error log states that PHP Fatal error: Class 'cbgjAuto' not found in .../administrator/components/com_comprofiler/library/cb/cb.database.php on line 1137
I have had a look at various threads in the forum but it wasn't clear which, if any, were descibing what I'm experiencing.
Any advice or guidance would be most welcome.
Many thanks in advance,
Jonathan
I have just installed GroupJive (latest version on up to date CB and J!2.5.6) however when I installed GroupJive Auto and enabled it then Groupjive was no longer accessible.
The error log states that PHP Fatal error: Class 'cbgjAuto' not found in .../administrator/components/com_comprofiler/library/cb/cb.database.php on line 1137
I have had a look at various threads in the forum but it wasn't clear which, if any, were descibing what I'm experiencing.
Any advice or guidance would be most welcome.
Many thanks in advance,
Jonathan
Last edit: 11 years 10 months ago by krileon.
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krileon
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11 years 10 months ago - 11 years 10 months ago #203628
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: GroupJive Auto crashing GJ
Where do you receive this exactly? The class that's erroring is in the same file that's calling it, so that doesn't particularly make any sense. Please ensure you're installing GJ 2.5.2 as it is latest.
Kyle (Krileon)
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Last edit: 11 years 10 months ago by krileon.
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11 years 10 months ago #203633
by jwall101
Replied by jwall101 on topic Re: GroupJive Auto crashing GJ
Yes, using 2.5.2. As soon as I've installed the auto plugin then I am unable to access the GroupJive plugin or the auto plugin from the CB Plugin list in the administrator area. Just left it on the CB plugin page for a while so it was inactive for a number of minutes (enough for me to make a coffee and read your reply) and then clicked on the GroupJive plugin and was able to open it however I'm now unable to go any further - categories, groups, users etc all go to the 500 error message.
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11 years 10 months ago #203635
by krileon
Kyle (Krileon)
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: GroupJive Auto crashing GJ
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon)
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- jwall101
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11 years 10 months ago #203639
by jwall101
Replied by jwall101 on topic Re: GroupJive Auto crashing GJ
Done. Thanks for taking a look.
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- krileon
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11 years 10 months ago #203651
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: GroupJive Auto crashing GJ
It's now fixed for your install. Strange class load order happening. It'll be fixed for others in next release, sorry for the inconvenience.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: jwall101
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