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CB Connect Issues

11 years 8 months ago #210154 by balero98
CB Connect Issues was created by balero98
I have successfully set up API and secret codes for Facebook and Twitter and have the buttons showing up on the login page, but they don't seem to be functioning as expected.

www.coworkdemo.com/tml_dev/index.php/2012-08-13-14-53-08/login

1) After clicking the Facebook login and allowing the connection, the login screen simply refreshes.

2) With Twitter, I get a technical error in the Twitter popup window after signing into Twitter.

Thanks.

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11 years 8 months ago #210173 by krileon
Replied by krileon on topic Re: CB Connect Issues
Please PM backend super administrator login credentials and will take a look. Both buttons appear functional, but need to test login process as well.

Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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11 years 8 months ago #210176 by balero98
Replied by balero98 on topic Re: CB Connect Issues
Silly question…how on earth do I send a private message? Been looking for some obvious button, but not seeing anything.

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11 years 8 months ago #210177 by nant
Replied by nant on topic Re: CB Connect Issues

balero98 wrote: Silly question…how on earth do I send a private message? Been looking for some obvious button, but not seeing anything.


Click on Kyles image and then use Message menu
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Nick (nant)
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Visit my CB Profile - Send me a Private Message (PM)

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11 years 8 months ago #210210 by krileon
Replied by krileon on topic Re: CB Connect Issues
Can also click the blue "send me a private message" link directly in my signature. ;)

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 8 months ago - 11 years 8 months ago #210215 by krileon
Replied by krileon on topic Re: CB Connect Issues
Have reviewed your install and it's due to having registration require Approval/Confirmation (you can disable this for CB Connect on a social site by site basis). Normally it should display information to the user informing them that registration requires approval, but this appears possibly bugged.

Users are registering fine and are receiving Pending email fine as well.

Please note your CB Connect was also out of date and upgraded you to 3.3.11.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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