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Can CB integrate with a CRM or Issue Tracking Com.
- brendanc
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13 years 3 months ago #150734
by brendanc
Can CB integrate with a CRM or Issue Tracking Com. was created by brendanc
Hi,
I am hoping to use my website for an Issue Tracking application.
The idea is that registered users can log issues about various things and they receive a ticket reference that refers to the issue that has been logged.
The idea is that some specified users will be able to manage and deal with issues, and to close them.
I think CB would be ideal for this but I cannot find a suitable extension or plugin that might be able to achieve this.
Any thoughts or tips?!?!
I am hoping to use my website for an Issue Tracking application.
The idea is that registered users can log issues about various things and they receive a ticket reference that refers to the issue that has been logged.
The idea is that some specified users will be able to manage and deal with issues, and to close them.
I think CB would be ideal for this but I cannot find a suitable extension or plugin that might be able to achieve this.
Any thoughts or tips?!?!
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krileon
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13 years 3 months ago #150782
by krileon
Kyle (Krileon)
Community Builder Team Member
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Replied by krileon on topic Re: Can CB integrate with a CRM or Issue Tracking Com.
We've no official plugin to support CRM or issue tracking components. You could write a plugin your self to do this or you could use Professional subscriber incubator project CB Queries which allows executing database queries at various CB triggers such as after registration or login. This would allow you to pass user data to another extension or even another website (supports external databases) to keep users in sync.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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