Lost Password generates error

6 years 4 months ago #290531 by capeinfo
Lost Password generates error was created by capeinfo
In the latest upgrade done this morning, trying to generate a new password gives the following:


Password Reset Failed! Error: SMTP connect() failed. github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Please Log in to join the conversation.

6 years 4 months ago #290560 by krileon
Replied by krileon on topic Lost Password generates error
Your email settings look incorrect. It was not able to connect to your SMTP server to send the email. Please ensure your mailer settings are correct within Joomla global configuration.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.200 seconds

Facebook Twitter LinkedIn