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- Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
- jurgeng
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6 years 8 months ago #296146
by jurgeng
Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY was created by jurgeng
1. You provide exact Joomla version: 3.7.4
2. You provide exact Community Builder version and make sure that it is the latest: while upgrading from CB 2.1.2 to 2.1.3
3. You provide exact PHP version and MYSQL version: PHP 7.1.8 - MySQL 5.6.36
4. You provide exact steps so we can replicate the exact issue you are seeing on our clean install
Sorry, I can't tell you why this upgrade fails.
Steps on my site:
Extensions >> Manage >> Update >> Shows that there is a new version of CB (2.1.3)
When trying to update, it fails while a warning is fired
5. You give exact details of complete error message or behavior you are seeing
This is the warning:
Warning
Duplicate entry '52' for key 'PRIMARY'
Package Update: There was an error installing an extension: com_comprofiler.zip
2. You provide exact Community Builder version and make sure that it is the latest: while upgrading from CB 2.1.2 to 2.1.3
3. You provide exact PHP version and MYSQL version: PHP 7.1.8 - MySQL 5.6.36
4. You provide exact steps so we can replicate the exact issue you are seeing on our clean install
Sorry, I can't tell you why this upgrade fails.
Steps on my site:
Extensions >> Manage >> Update >> Shows that there is a new version of CB (2.1.3)
When trying to update, it fails while a warning is fired
5. You give exact details of complete error message or behavior you are seeing
This is the warning:
Warning
Duplicate entry '52' for key 'PRIMARY'
Package Update: There was an error installing an extension: com_comprofiler.zip
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- jurgeng
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6 years 8 months ago #296157
by jurgeng
Replied by jurgeng on topic Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
Just as an addition: CB has been running on this site since it was Joomla 3.0 - I've been updating ever since (oh, and I had it on J2.5 and even 1.5 with this site)
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krileon
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6 years 8 months ago - 6 years 8 months ago #296180
by krileon
Kyle (Krileon)
Community Builder Team Member
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Replied by krileon on topic Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
Download latest release manually from our downloads page below then retry.
www.joomlapolis.com/downloads
You can also download latest CB from its product page below.
www.joomlapolis.com/community-builder
Aside from that it seams like an issue with your _extensions table. Probably incorrect auto increment value. The error doesn't state the full query that failed so I've no idea where the error is coming from exactly.
www.joomlapolis.com/downloads
You can also download latest CB from its product page below.
www.joomlapolis.com/community-builder
Aside from that it seams like an issue with your _extensions table. Probably incorrect auto increment value. The error doesn't state the full query that failed so I've no idea where the error is coming from exactly.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 6 years 8 months ago by krileon.
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- jurgeng
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6 years 8 months ago #296198
by jurgeng
Replied by jurgeng on topic Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
Hi,
I agree that the error message is lacking in detail. I did as you suggested and downloaded the version directly from the site and installed it manually. This worked just fine. As a result, I'm assuming there is a bug in the upgrade path (assumingly for very specific cases, otherwise it would have been inundated here with reports) and why I initially reported this as a possible bug.
Anyways, thanks for replying.
I agree that the error message is lacking in detail. I did as you suggested and downloaded the version directly from the site and installed it manually. This worked just fine. As a result, I'm assuming there is a bug in the upgrade path (assumingly for very specific cases, otherwise it would have been inundated here with reports) and why I initially reported this as a possible bug.
Anyways, thanks for replying.
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- krileon
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6 years 8 months ago #296215
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Cannot upgrade from 2.1.2 to 2.1.3 - duplicate entry in PRIMARY
Sounds like a bug with Joomlas update functionality. I've no idea to be honest.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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